Why Am I Getting the Email "Your Process is Stuck Right Now ⏸️"?

If you're getting this message from us, it means you've already applied for a position and opened the chat with the company, but haven't sent your first message yet by the time you received the email.

For your application process to move forward, your first message is crucial and significantly increases your chances of getting to know the company better.

Why is the first message so important?

• Many companies only see your application as active once you've written a message in the chat.

• Without introducing yourself, important information is missing for them to assess you.

• Your first message shows your motivation and initiative - that's already a plus point for you!

• A quick "Hi" isn't enough. Show in 1-2 sentences why you're a good fit for the role.

What are my next steps?

1. Open the chat

Click on "Send Reply Now" in your email or go directly to your active applications

2. Write a short message

Introduce yourself in a few words, for example with:

• your current position or role

• your reason for applying

• a reference to your relevant skills

For example: "Hi (name), I find this position really exciting because I already have a lot of experience in the field of [XY] and I'm keen to work in an innovative team. I was particularly drawn to [e.g. the tech stack/the working approach/the product vision]. I look forward to chatting!"

3. Send your message

Click the send button (arrow icon) to submit your message to the company.

4. Set your availability

Provide your interview times (e.g. "Tuesday and Thursday between 2:00 PM and 5:00 PM"). This makes it easier for the company to get in touch with you quickly.

What happens after my message?

The company receives your message immediately and can continue the chat. Companies typically respond within 3-5 business days. You'll be notified automatically as soon as you get a response.

Bottom Line

The email "Your Process is Stuck Right Now" reminds you that your application is only complete once you've sent your first chat message. Use this opportunity to introduce yourself briefly and compellingly to spark the company's interest and successfully move your application process forward.